Legal - Privacy Policy

At Bentech, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We may collect information about you in a variety of ways. The information we may collect includes:

2.1 Personal Data

Personally identifiable information (such as your name, email address, and telephone number) that you voluntarily give to us when you register with our site or when you choose to participate in various activities related to our site, such as online contact forms or requests for quotes. You are under no obligation to provide us with personal information, with the caveat that your refusal to do so may prevent you from using certain features of the site or receiving specific services.

2.2 Derivative Data

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

2.3 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2.4 Technical Data

Information collected via cookies, pixel tags, or other tracking technologies, as described in our Cookie Policy.

We may use the information we collect about you to:

• Create and manage your account
• Deliver the services or support products that you have requested
• Process your payment transactions
• Send you administrative notifications, such as security or support messages
• Send you marketing and promotional communications (with your consent where required by law)
• Respond to your comments or inquiries
• Provide user support
• Monitor and analyze usage and trends
• Improve the site, products or services
• Protect the security and integrity of our services
• Comply with our legal and regulatory obligations

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.3 Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.

4.4 Business Transfers

If we undergo a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access to your personal information

You have the right to request a copy of the personal information that we hold about you.

5.2 Correction of your personal information

You have the right to ask us to correct any personal information that we hold about you that is inaccurate or incomplete.

5.3 Erasure of your personal information

You have the right to ask us to delete your personal information where there is no good reason for us to continue processing it.

5.4 Restriction of processing your personal information

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

5.5 Data portability

You may have the right to receive personal information you have provided to us in a structured, commonly used, and machine-readable format and to transmit this data to another controller.

5.6 Objection to processing of your personal information

You have the right to object to the processing of your personal information in certain circumstances, including for direct marketing purposes.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

We will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Our site and services are not intended for children under 16 years of age. We do not knowingly collect, use, or disclose personal information from children under 16. If you are under 16, do not use or provide any information on this site or through any of its features. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the site to help customize the site and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy.

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. If we make material changes to this policy, we will notify you by email or by posting a notice on our site prior to the change becoming effective. We encourage you to review this policy periodically.